Nationally Recognised Training
Respond to
Facility Emergencies
1 Day
Annual Refresher
Recommended: PUAFER001
Workplace Responders
1
1 Day
Annual
PUA
ABOUT THIS COURSE
Respond to Facility Emergencies delivers PUAFER004 — the practical response qualification for workers who may need to take immediate action in the first minutes of a facility emergency before wardens or emergency services arrive on scene.
This course covers the practical “what to do in the moment” skills for fire, hazardous material, medical, security and structural emergencies. It is the practical complement to the awareness-level PUAFER001 and works particularly well alongside warden training (PUAFER005) for workers in dual roles.
Designed for workers in offices, manufacturing, warehouses and industrial facilities who may be first on scene to a developing emergency. Emphasis is on safe response, basic containment, evacuation support and structured handover.
Units of Competency
What’s Included
Your Statement of Attainment will cover the following nationally recognised unit:
What You Will Learn
Course Content
- AS 3745-2010 emergency framework — your role in the response
- Initial response protocols — assess, alert, assist
- Raising the alarm — manual call points, voice communication and radio
- Spill response — basic containment using available resources
- Security incidents — response, lock-down and reporting protocols
- Communication during an emergency — clear, concise reporting
- Post-incident — securing scene, reporting and debrief participation
- Emergency types — fire, chemical, medical, security and structural
- Personal safety first — when to act and when to evacuate
- Basic fire response — small fire containment with extinguisher (theory)
- Medical emergency — initial response and handover to first aiders
- Evacuation support — assisting others including persons with disabilities
- Handover to wardens, ECO members and emergency services
Assessment
How You’ll Be Assessed
Practical Performance Tasks
Written Assessment
Who Should Attend
Is This Course Right for You?
- Workplace responders in offices, manufacturing and industrial facilities
- Floor wardens and area marshals (alongside PUAFER005)
- Workers in roles where they are likely to be first on scene
- Maintenance and security personnel covering facilities outside business hours
- Anyone wanting practical response skills beyond foundation awareness
- Workers in remote sites where emergency services response time is extended
Course Details
Entry Requirements
- PUAFER001 or equivalent emergency awareness — strongly recommended
- Minimum 16 years of age recommended
- Physical capacity to assist with evacuation tasks
- Sufficient English language and literacy for emergency communication
- Valid Unique Student Identifier (USI) required for certification
USI Required
Ready to Book?
Group bookings available — we come to you, or you come to us.
How We Deliver
Flexible Training Options
We come to you, or you come to us.

Face-to-Face
Full day — minimum contact time as per unit
All theory, practical training and assessment completed in a single session with your trainer.

Blended Learning
Reduced face-to-face — theory completed online
Complete theory at your own pace online, then attend a practical skills and assessment session.

Workplace / Onsite
We come to you – any format
We deliver at your workplace. Ideal for groups – custom scheduling including outside business hours.
