ABOUT THIS COURSE

HLTAID016 Manage First Aid Services and Resources is the coordinator-level qualification for those responsible for planning, resourcing and reviewing first aid programs across a workplace or organisation.

This course covers the management aspects of first aid provision: risk assessment, equipment selection, first aid officer scheduling, training plans, incident review and continuous improvement. It is aligned with Safe Work Australia’s First Aid in the Workplace Code of Practice.

It is suited to WHS officers, HR managers, safety advisors and senior first aid coordinators who are responsible for the first aid program rather than (or in addition to) delivering first aid themselves. Existing first aid qualification (HLTAID011 or HLTAID014) is strongly recommended as a foundation.

Units of Competency

What’s Included

Your Statement of Attainment will cover the following nationally recognised unit:

What You Will Learn

Course Content

• First aid needs assessment for a workplace or site
• First aid kit selection, stocking and audit schedules
• First aid officer scheduling and coverage planning
• Incident review and continuous improvement
• Budgeting and procurement for first aid services
• Working with state and territory regulators
• Safe Work Australia Code of Practice — applying it in your context
• First aid room requirements and equipment
• Training matrix development and renewal tracking
• Communication with management, workers and emergency services
• Documentation, record-keeping and audit readiness

Assessment

How You’ll Be Assessed

Practical Performance Tasks

Written Assessment

Who Should Attend

Is This Course Right for You?

• WHS officers and safety advisors
• HR managers with first aid program responsibility
• Senior first aid coordinators and team leaders
• Site managers responsible for emergency response
• Compliance and audit personnel
• Anyone tasked with establishing or improving a first aid program