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Terms and Conditions

ProMed International Pty Ltd (RTO #40705) trading as Inertia-Training

Last updated: 2nd June 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Inertia-Training website and your purchase or booking of training courses and related services from us. Please read them carefully before using the website or making a booking.

1. About these Terms and who we are

In these Terms, “we”, “us” and “our” mean ProMed International Pty Ltd ABN Promed 56 150 857 220, a registered training organisation (RTO #40705), trading as Inertia-Training. “You” and “your” mean the person accessing the website or making a booking and, where you act on behalf of an organisation, that organisation.

By accessing the website, registering with us, or making a booking, you confirm that you have read and understood these Terms and agree to be bound by them. If you do not agree, you must not use the website or make a booking.

Where you book or purchase on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.

2. Definitions

In these Terms:

    • Australian Consumer Law means Schedule 2 to the Competition and Consumer Act 2010 (Cth), as applied as a law of the Commonwealth and of each State and Territory of Australia.
    • Booking means a request to enrol in or reserve a place in a Course, whether made and paid online or made by enquiry and confirmed by us.
    • Confirmation means our written acceptance of a Booking, being the automated payment confirmation we send for online purchases, or the invoice or written booking confirmation we issue for enquiry-based and group bookings.
    • Course means any training course, assessment or related service we offer.
    • Fees means the amount payable for a Course or service, exclusive of GST unless stated otherwise; GST is applied in accordance with clause 6.
    • Participant means each individual attending a Course.
    • Privacy Policy means our privacy policy, available at enquiries@inertia-trainign.com.au .
    • Refund Policy means our refund policy, available at enquiries@inertia-trainign.com.au .
    • Website means https://inertia-training.com.au/ and its associated subdomains and pages.

3. Use of the website and your obligations

You may use the website only for lawful purposes and in accordance with these Terms. You agree that you:

    1. will provide accurate, current and complete information when registering or making a Booking;
    2. are responsible for all activity conducted through your account or booking details;
    3. will not interfere with, damage, or attempt to gain unauthorised access to the website, its systems or its security;
    4. will not use the website to transmit unlawful, infringing or malicious material; and
    5. will comply with any additional instructions or rules we publish on the website from time to time.

We may suspend or withdraw access to the website, or decline or cancel a Booking, where we have reasonable grounds to do so, including where we reasonably consider these Terms have been breached.

4. Intellectual property

All intellectual property in the website and its content — including trade marks, logos, text, graphics, images, audio, video, software, code, and the design and “look and feel” of the website — is owned by us or our licensors. You may view and print content for your own internal or personal use in connection with a Course or Booking. You must not otherwise copy, reproduce, modify, distribute, publish or commercially exploit any content without our prior written consent or that of the relevant owner.

Course materials we provide remain our intellectual property, or that of our licensors, and are supplied to you solely for the purpose of undertaking the relevant Course.

5. Bookings and purchases

We offer two ways to book:

  1. Online bookings. For Courses available to purchase online, your Booking is an offer to purchase. A binding agreement is formed only when we issue Confirmation, which for online purchases is the automated payment confirmation we send after your payment is successfully processed.
  2. Enquiry and group bookings. For Courses booked by enquiry or quote, including group and on-site bookings, a binding agreement is formed when we issue Confirmation in the form of an invoice or written booking confirmation.

We may decline or cancel a Booking before Confirmation, or after Confirmation where we have reasonable grounds, including suspected pricing or system error, unavailability, non-payment, or breach of these Terms. If we cancel a Booking for which you have paid, we will refund the amounts paid for that Booking using the original payment method, without limiting your rights under the Australian Consumer Law.

You are responsible for ensuring that the Course selected is appropriate for each Participant and that any prerequisites, eligibility criteria or pre-course requirements we notify are met.

6. Pricing, GST and payment

All Fees are stated in Australian dollars and are quoted exclusive of GST unless stated otherwise. Whether GST applies depends on the type of training:

  1. Accredited training. Nationally recognised accredited training that we deliver as a registered training organisation is GST-free, and no GST is added to the Fees for that training.
  2. Non-accredited training. Non-accredited training and other taxable supplies attract GST at the applicable rate, which is added to the Fees.

Before you complete a Booking, we will show the total amount payable, including any GST. We will issue a tax invoice for each Booking that sets out the GST treatment that applies.

The Fees that apply are those in effect at the time we issue Confirmation. We may change prices displayed on the website at any time before Confirmation. Where a Course is displayed or processed at an obviously incorrect amount due to a pricing or system error, we are not obliged to supply the Course at that price; we will notify you, and you may either proceed at the correct price or cancel the Booking for a full refund of any amount paid.

For online bookings, Fees are payable in full at the time of booking. For enquiry and group bookings, Fees are payable in accordance with the terms stated on our invoice. All card payments are processed in Australian dollars.

7. Cancellations, rescheduling and refunds

Cancellations, transfers, rescheduling and refunds are governed by our Refund Policy, which forms part of these Terms. Please read the Refund Policy before making a Booking.

In summary, and subject in all respects to the Refund Policy:

  1. you may cancel or transfer a Booking in accordance with the notice periods set out in the Refund Policy;
  2. we may reschedule or cancel a Course — for example, due to insufficient enrolments, trainer availability, or events beyond our reasonable control — in which case we will offer you a transfer to the next available Course or a refund of the Fees paid for the affected Course; and
  3. nothing in these Terms or the Refund Policy limits any right or remedy you may have under the Australian Consumer Law.

Where there is any inconsistency between this clause and the Refund Policy, the Refund Policy prevails.

8. Course delivery and materials

Courses are delivered at the times, locations and in the modes set out in your Confirmation. We will use reasonable efforts to deliver Courses as scheduled. Where we need to change a time, location, trainer or mode of delivery, we will notify you as soon as practicable, and the rescheduling provisions in clause 7 and the Refund Policy apply.

The issuing of any statement of attainment, certificate or other outcome is subject to the relevant Participant meeting all attendance, participation, assessment and competency requirements, and to our obligations as a registered training organisation.

Where we provide physical course materials by post, any delivery time we give is an estimate only. Please ensure your delivery details are correct, as we are not responsible for delays or non-delivery caused by incorrect details you provide.

9. Liability

Our Courses and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded.

To the extent we are permitted by law to limit our liability for a failure to comply with a consumer guarantee in relation to Courses or services not of a kind ordinarily acquired for personal, domestic or household use, our liability is limited, at our option, to resupplying the relevant Course or service, or to paying the cost of having it resupplied.

To the maximum extent permitted by law, we are not liable for any indirect, special or consequential loss, or for any loss of profit, revenue or data, arising from your use of the website or from the supply of Courses, except to the extent that loss is caused by our failure to comply with a consumer guarantee that cannot be excluded.

The website and its content are provided on an “as is” basis. We do not warrant that the website will be uninterrupted or free from error, and to the maximum extent permitted by law we are not liable for any loss arising from your use of, or inability to use, the website.

10. Privacy

We collect, use and protect personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). As a registered training organisation, we are also required to collect, hold and report certain information about Participants under national vocational education and training legislation, including a Unique Student Identifier. By making a Booking, you consent to our handling of personal information as described in our Privacy Policy.

11. Feedback and testimonials

If you provide us with feedback, suggestions or ideas about the website or our Courses, you agree that we may use them without restriction and without any obligation to you, and that such feedback will not be treated as your confidential information.

We will only publish a testimonial, or use your name or image in connection with a testimonial, with your consent. You may withdraw that consent for future use at any time by contacting us. This clause does not affect how we handle your personal information, which is governed by our Privacy Policy.

12. Third-party links and website content

The website may contain links to third-party websites or content. We provide these for your convenience only; we do not control or endorse them and are not responsible for their content, products or practices.

While we take reasonable care with the information on the website, we do not warrant that all content is complete, current or free from error, and we may correct errors at any time. If you encounter content you find objectionable, please contact us; however, we are not responsible for material on linked third-party sites that is outside our control.

13. Changes to these Terms

We may update these Terms from time to time to reflect changes in our business or legal requirements. The current version will always be available on the website, and the version in force at the time you make a Booking applies to that Booking. We will take reasonable steps to publish material changes. Your continued use of the website after changes are published constitutes acceptance of the updated Terms.

14. Governing law and jurisdiction

These Terms are governed by the laws of the State of Queensland and the Commonwealth of Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to hear appeals from them. Nothing in this clause prevents either party from enforcing these Terms in any other court of competent jurisdiction, and nothing in these Terms limits any right you have under the law of your own State or Territory that cannot lawfully be excluded.

15. Contact us

Inertia-Training (ProMed International Pty Ltd, RTO #40705)

Email: enquiries@inertia-training.com.au

Phone: 0499 899 711

16. General

If any provision of these Terms is found to be invalid or unenforceable, it will be severed to the extent necessary, and the remaining provisions will continue in full force. Our failure to enforce any provision is not a waiver of that provision. These Terms, together with our Refund Policy and Privacy Policy, constitute the entire agreement between you and us in relation to your use of the website and your Booking, and supersede any prior representations or arrangements.